For our valued customers we are advising that following a review of our charging structure we propose to make the following changes from 1 March 2014. We hope this will prove more cost effective for your organization.

We are abolishing the travel and mileage elements of our pricing structure. The hourly rate will be £64 for site time only, together with a nominal call out fee which will be determined by the site postcode. You will be notified of this call out figure prior to commencement of our visit but you will also be able to find the tariff on our VWS Service Map.

We are confident this review, which is the first for four years, will assist you with the monitoring of your site time charges.

All our other T’s & C’s of business for service customers remain unchanged and will apply.

We would like to take this opportunity to thank you for your continued business.

Best regards,

Mr Lee Kennedy – VWS Service Director