Vehicle Weighing Solutions are now recruiting for an experienced Service Engineer to join our rapidly expanding On-Board weighing team. The ideal candidate will have previous field-based engineering experience with auto electrical, mechanical, IT and strong customer facing skills.
The candidate must be flexible and be willing to travel throughout the UK as required with occasional overnight stays.
Working closely with the service team the candidate will be responsible for proactive maintenance, fault diagnosis, repair and recommendation on product progression.
Following a significant growth in sales we are looking for engineers ideally based in and around the Home Counties.
Work closely with the Service team to deliver customer support
Provide technical support to customers.
Proactively provide customers with system guidance and recommendations
Proactively promote additional VWS products and services
Take responsibility for personal development and identify personal training requirement’s
Attend regular engineer meetings
Where appropriate install new systems at Body builder or customer locations
Site based product upgrades as and when required
Site based product repairs
Site based planned maintenance
Prepared to stay away overnight where required, sometimes at short notice
Previous experience with vehicle based weighing systems is preferable, but full training will be given
Passion to deliver first-class customer service.
Ability to listen and comprehend customer enquiries and take appropriate action as required.
Able to manage own time and demonstrate personal organisation.
Effective team-player, with the ability to recognise and use different strengths of own team to build better outcomes.
Embraces opportunities to take on new or additional responsibilities.
Strong communication skills with the ability to match appropriate communication channel to task and to audience.
Able to demonstrate sound commercial awareness in all aspects of the role, including awareness of the implications their role has on the wider business
Keen to learn and be willing to improve your skills
A can do attitude is essential.
Education and Experience
Microsoft Office skills are essential.
Experience of working in a transport or automotive environment is essential.