COVID-19 Update



During these unprecedented times that are upon us, uncertainty may be occurring regarding how business owners are going to be able to seek maintenance and support for their fleets – no matter how small or large that they are. Vehicle Weighing Solutions would like to reassure you that throughout this crisis, we are here to help you with any issues that you may have with your onboard weighing equipment.

Vehicle Weighing Solutions are able to provide service and support for any onboard weighing equipment, despite the age or who the provider may be. Should you require any parts for your vehicles, we will do our utmost to support your requirements.

Our Service Department consists of highly trained experts who are operating using our cloud-based telephone and service systems, and they will be able to assist you with any enquiries that you may have. They are able to provide full maintenance to essential services where needed, again, regardless of supplier or age of equipment.

Due to the restrictions that have been put in place by the Government amid the Covid-19 outbreak, we are continuing to observe the guidance on a daily basis, so, in some cases this may have to result in a reduction in our onsite engineering field service support. If an onsite visit from an engineer is essential, we will make sure that all necessary precautions are taken to ensure the safety of both our staff and yours. In addition to this, we will be qualifying each enquiry beforehand and restricting our onsite services to safety and essential maintenance only.

Whilst the safety and health of both our staff and yours is our main priority, and with the potential of government guidelines changing in the future, we want to assure you that we will do all that we can to help assist you and your business throughout this difficult period. We are a team of resilient and hard-working staff who uphold a great working mindset and we are here to help you.

If you would like to contact us, please either email us at servicedesk@vwsltd.co.uk or call us on 0118 946 1900.

We hope you are all keeping well and staying safe.

Kind regards,

Trevor Evans

Operations Director

Harvey Mills, Director

FORGE RECYCLING

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Head Office:

Unit 4-8 Southview Park, Marsack Street, Caversham, Reading, RG4 5AF

Sales Tel: +44 (0) 118 946 1900 | Email: sales@vwsltd.co.uk

Service Tel: +44 (0) 845 862 5526 | Email: servicedesk@vwsltd.co.uk

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Installation Centre:

Ireland Industrial Estate, Adelphi Way, Staveley, Chesterfield, S43 3LS

Tel: +44 (0) 124 647 2028Email: installationcentre@vwsltd.co.uk

VAT Registration No:: 876062407
Company Registration No: 5677827
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